Customer Support Center Customer Support Center
To check your disk usage, you must log into the server via Telnet. Our FAQ on using the Telnet communication protocol will
walk you through the built-in windows 95 version. Other users will need to
obtain a telnet client from their software vendor or from one of the free
software sites listed on our Resources
page.
Once you have logged into the server, you will be at the
te.netmand prompt in your root directory. Typing the
following:
du -s
will yield a
number like:
6785 .
This figure
is in kilobytes. If you divide it by 1024 you will have the megabytes it
represents (6785/1024 = 6.625 megabytes).
This represents the space used by
your webpages, graphics and other supporting files. If the number seems a little
large to you, try typing this command:
du -s * | more
and you will be presented with a list of your subdirectories and their sizes. This will help you track down the largest areas of your site. You will need to run these commands in any other directories on the server that you have.
For example, if you have had us enable your anonymous ftp
directories (highly unrecommended), you will need to check them also. To do
this, follow these steps:
cd
/mnt/ftp/yourIPaddress/
Then again
type:
du -s
Again, the
resulting figure is in kilobytes. This would be added to the figure obtained
above.
Note 1: If you do not know your IP address, you may find it by typing this command at the Telnet prompt:
nslookup yourdomainprefix
For example, if your domain name is bob.com, you would type:
nslookup bob
You may also find your IP address by using a utility on our website; please click here.
Note 2: Most users will not have their Anonymous FTP directory enabled.
Now check how much space your mail boxes are using. Change
directories by typing:
cd
/var/mail/
Then type:
ls -ald
yourUserID*
For example, if your userid is bob, type:
ls -ald bob*
The
result will look something like the ones below. The figures are in bytes (the *
after the userid lets you list all of your userid's at once).
-rw------- 1 bob bbsuser 1254 Mar 7 10:58 bob -rw------- 1 bob2 ftponly 0 Mar 6 07:54 bob2 -rw------- 1 bob3 ftponly 0 Mar 7 10:58 bob3 -rw------- 1 bob4 ftponly 25654321 Mar 6 07:54 bob4 -rw------- 1 bob5 ftponly 14495 Mar 7 10:15 bob5
In this example, we see that bob and bob5 have a reasonable amount of
mail awaiting them and bob2 and bob3 have checked their mail recently and their
mail client removed the mail from the server when they were done. It would
appear that bob4 has not been retrieving his mail or that his mail program is
set to leave mail on the server after retreival. His mailbox now contains about
24 megabytes. Added to the 6.625 from the example at the top of this faq, this
site's usage is over 30 megabytes and will incur additional charges. Mail boxes
that contain more than 10 megabytes are considered unretreivable and are
periodically emptied automaticcally by the system. Be sure to keep your mailbox
sizes down to minimum to ensure that important mail is not deleted.
Those who exceed their allotted amount of space will be charged
for the extra space.